FAQ

Frequently Asked Questions

Everything you need to know about tile installation in Sacramento. Can't find your answer? Contact us directly.

Pricing & Estimates Timeline & Process Materials & Design Preparation & Requirements Licensing & Warranty Maintenance & Care

Pricing & Estimates

How much does tile installation cost in Sacramento?

Tile installation in Sacramento typically ranges from $8-$25 per square foot for labor, depending on the complexity of the project. Factors affecting cost include tile size, pattern complexity, surface preparation needed, and room layout. Shower installations generally cost more due to waterproofing requirements. We provide free, detailed estimates for all projects.

Do you offer free estimates?

Yes! We provide free, no-obligation estimates for all tile installation projects in the Sacramento area. During the estimate, we'll assess your space, discuss your vision, review material options, and provide a detailed written quote. Call us at 916-337-9481 to schedule your free consultation.

Do you offer financing options?

Yes, we offer flexible financing options to help make your tile project more affordable. We partner with trusted financing providers to offer competitive rates and flexible payment plans. Visit our financing page or contact us to learn more about available options.

What payment methods do you accept?

We accept cash, personal checks, and all major credit cards (Visa, MasterCard, American Express, Discover). We also offer financing options for larger projects. A deposit is typically required to begin work, with the balance due upon completion.

Timeline & Process

How long does tile installation take?

Project timelines vary based on scope: A typical bathroom floor takes 1-2 days, a shower remodel takes 3-5 days, a kitchen backsplash takes 1-2 days, and whole-room flooring takes 2-5 days depending on size. These estimates include surface preparation, installation, grouting, and curing time. We'll provide a specific timeline during your estimate.

What is your tile installation process?

Our process includes: 1) Free consultation and estimate, 2) Material selection assistance, 3) Surface preparation (removing old flooring, leveling, waterproofing as needed), 4) Tile layout planning, 5) Professional installation, 6) Grouting and sealing, 7) Final cleanup and walkthrough. We keep you informed throughout and ensure complete satisfaction.

Do I need to be home during the installation?

You don't need to be present the entire time, but we recommend being available at the start and end of each workday for questions and to review progress. Many clients provide a key or garage code. We respect your home and maintain a clean, professional work environment.

How soon can you start my project?

Our availability varies by season, but we typically can begin projects within 1-3 weeks of accepting an estimate. For urgent repairs, we do our best to accommodate quicker timelines. Contact us to discuss your specific needs and timeline.

Materials & Design

What types of tile do you install?

We install all types of tile including ceramic, porcelain, natural stone (marble, travertine, slate, granite), glass tile, mosaic tile, and large-format tiles. Each material has unique benefits - we'll help you choose the best option for your space, lifestyle, and budget.

Can you help me choose the right tile?

Absolutely! We provide design guidance based on your style preferences, the room's function, maintenance requirements, and budget. We can recommend tile showrooms in Sacramento and accompany you if helpful. Our experience helps ensure you choose tile that performs well in Sacramento's climate.

Do you supply the tile or do I need to purchase it?

Either option works! Many clients prefer to select and purchase their own tile. We can also source materials for you, often at contractor pricing. If you purchase tile, we'll advise on quantity (including overage for cuts and future repairs) and inspect materials before installation.

What's the difference between ceramic and porcelain tile?

Porcelain tile is denser and more water-resistant than ceramic, making it ideal for bathrooms, outdoor areas, and high-traffic zones. Ceramic tile is more affordable and easier to cut, suitable for walls and light-traffic floors. Both are excellent choices - we'll help you determine which is best for your specific application.

Preparation & Requirements

Do I need to remove old flooring before you arrive?

No, we handle all demolition and removal of existing flooring as part of our service. This is included in our estimate. Proper removal ensures we can assess and prepare the subfloor correctly for your new tile installation.

What preparation is needed before tile installation?

Before we arrive, please clear the work area of furniture and personal items. Ensure we have access to water and electricity. If it's a bathroom project, remove toiletries and towels. We handle all technical preparation including surface leveling, waterproofing, and backer board installation.

Do you handle waterproofing for showers?

Yes! Proper waterproofing is critical for shower installations and is included in our shower tile services. We use industry-leading waterproofing systems like Schluter DITRA and RedGard to protect your home from water damage. This is one of the most important steps in shower construction.

Can you install tile over existing tile?

In some cases, yes. Installing over existing tile can save time and money, but the existing tile must be well-bonded, level, and in good condition. We'll assess your specific situation during the estimate and recommend the best approach for long-lasting results.

Licensing & Warranty

Are you licensed and insured?

Yes! Russell Tile is fully licensed (CSLB #941474) and insured. We carry general liability insurance and workers' compensation coverage. You can verify our license on the California Contractors State License Board website. Hiring a licensed contractor protects you and ensures quality workmanship.

Do you offer a warranty on your work?

Yes, we stand behind our work with a comprehensive warranty on labor. Tile manufacturer warranties also apply to materials. If any issues arise related to our installation, we'll make it right. Our reputation is built on quality work and satisfied customers.

What areas do you serve?

We serve the greater Sacramento area including Granite Bay, El Dorado Hills, Folsom, Roseville, Rocklin, Fair Oaks, Orangevale, Carmichael, East Sacramento, Land Park, Lincoln, Loomis, and surrounding communities. Our base is in Carmichael, allowing us to efficiently serve the entire region.

Maintenance & Care

How do I maintain my new tile?

Regular maintenance is simple: sweep or vacuum regularly to remove grit, mop with a pH-neutral cleaner, and clean grout periodically. Avoid harsh chemicals and abrasive scrubbers. Seal natural stone and grout as recommended (typically every 1-2 years). We provide specific care instructions based on your tile type.

How long should tile last?

Quality tile, properly installed and maintained, can last 50+ years. Ceramic and porcelain are extremely durable. Natural stone may require more maintenance but also lasts decades. The key factors are proper installation (especially waterproofing in wet areas) and regular maintenance.

Can damaged tiles be repaired or replaced?

Yes! We offer tile repair services for cracked, chipped, or damaged tiles. Individual tiles can often be replaced if you have matching extras (we always recommend keeping leftover tiles). We can also repair damaged grout and reseal surfaces.

Still Have Questions?

We're here to help! Contact Russell Tile for personalized answers and a free estimate for your project.